Tag: guest experience

Achieving Efficient Hotel Operation for your Property

In this tight and competitive hospitality industry, it is crucial to have efficient hotel operation. As hotel expenses are keep increasing, hotelier need to carefully manage their operation cost. Although most of hotel already have their hotel operation costing plan, it is always better to take time to reflect how efficient our operation cost. It […]

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Transforming into Sustainable Hotel in Easy Steps

The need for sustainable hotel has been skyrocketing for the past years.  In tourism industry, hotels are notorious in wasting energy from the abundant use of electricity and water. In the world where sustainability has become a major concern, hotels can’t deny the trend anymore. Consumers are interested in a sustainable and green practice, therefore being […]

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How to Improve Your Hotel Website for a Better Booking Experience

Modern hotel competition pushes hotels to provide booking engine on their website. With most of travelers do their booking process online, creating a top booking experience is crucial to drive more revenue.   Unfortunately, online booking abandonment rate of travelers are high. According to SalesCycle survey, 81% of consumers abandon their online travel booking. Although major reasons for abandon […]

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